Knowledge management (KM) has gained a lot of importance due to the value, which it has offered to the organizations. It has been observed that Information Technology (IT) has further made this task easier. KM efficiency of an organization varies due to its KM capabilities. KM initiatives in the industry are numerous and IT is an important tool to get these implemented. This paper helps to understand the organizational impact of KM initiatives and its assessment. The paper has two parts. The first part, which talks about organizational impact of KM is exploratory in nature. The second part is based on primary data collected from listed BSE companies. Data is analyzed to check whether organizations, which are practicing KM, are aware that they are doing KM. The paper concludes that better the KM capabilities, better will be the KM implementation results. The benefits of KM are both tangible and intangible. The paper would be helpful to the industry and to the researchers and would facilitate future research in the area to assess the impact on performance by organisations applying KM.
Bhatt, G. D. (2001) ‘Knowledge management in organizations: examining the interaction between technologies, techniques, and people’, Journal of Knowledge Management, 5:1,pp. 68 – 75. http://dx.doi.org/10.1108/13673270110384419.
Carneiro, A. (2000) ‘How does knowledge management influence innovation and competitiveness?’, Journal of Knowledge Management, 4:2, pp. 87-98. http://dx.doi.org/10.1108/13673270010372242.
Ho, C-T. (2009) ‘The relationship between knowledge management enablers and performance’, Industrial Management & Data Systems, 109:1, pp. 98 – 117. http://dx.doi.org/10.1108/02635570910926618.
Darroch, J. (2005) ‘Knowledge management, innovation and firm performance’, Journal of Knowledge Management, 9:3, pp. 101-115. http://dx.doi.org/10.1108/13673270510602809.
Dröge, C., Claycomb, C. and Germain, R. (2003) ‘Does Knowledge Mediate the Effect of Context on Performance? Some Initial Evidence’, Decision Sciences, 34:3, pp. 541-568.http:/dx.doi.org/10.1111/j.1540-5414.2003.02324.x.
Gold, A. H., Malhotra, A. and Segars, A. H. (2001) ‘Knowledge Management: An Organizational Capabilities Perspective’, Journal of Management Information Systems, 18:1, pp. 185-214.http:/dx.doi.org/10.1080/07421222.2001.11045669.
Frost, A. (2010) ‘KMT: A KM Resource Site, KM tools’, (online) (cited 7 June 2012) Available from: <http://www.knowledge-management-tools.net/knowledge-management-tools.html>
Lee, C. C. and Yang, J. (2000) ‘Knowledge value chain’, Journal of Management Development,19:9, pp. 783 – 794. http://dx.doi.org/10.1108/02621710010378228.
Lee, K. C., Lee, S., & Kang, I. W. (2005) ‘KMPI: Measuring knowledge management performance.’, Information & Management, 42:3, pp. 469–482. http://dx.doi.org/10.1016/j.im.2004.02.003.
López, S.P, Peón, J.M.M. and Ordás, C.J.V. (2004) “ Managing knowledge: the link between culture and organizational learning’, Journal of Knowledge Management, 8:6, pp. 93-104.http://dx.doi.org/10.1108/13673270410567657.
Mills, A. M. and Smith, T. A. (2011) ‘Knowledge management and organizational performance: a decomposed view’, Journal of Knowledge Management, 15:1, pp. 156-171. http://dx.doi.org/10.1108/13673271111108756.
Muhammed, S., Doll, W.J. and Deng, X. (2009) ‘A Model of Interrelationships Among Individual Level Knowledge Management Success Measures’, International Journal of Knowledge Management, 5:1, pp. 1-16. http://dx.doi.org/10.4018/jkm.2009010101.
Powell, T. and Micallef, A. D. (1997) ‘Information Technology as competitive advantage: The role of human, business, and technology resources’, Strategic Management Journal,18:5, pp. 375-405. http://dx.doi.org/10.1002/(SICI)1097-0266(199705)18:5<375::AIDSMJ876>3.0.CO;2-7.
Seleim, A. and Khalil, O. (2007) ‘Knowledge Management and Organizational Performance in the Egyptian Software Firms’, International Journal of Knowledge Management, 3:4, pp.37-66.
Spek, R. and Kingma, J. (1999) ‘Achieving successful knowledge management initiatives’, Liberating Knowledge, pp. 20-30. (online) (cited 8 May 2013) Available from: < http://www.dnv.com.ua/binaries/Achieving%20successful%20km%20initiatives_tcm4-295631.pdf>
Supyuenyong, V. and Swierczek, F.W. (2011) ‘Knowledge Management Process and Organizational Performance in SMEs’, International Journal of Knowledge Management,7:2, pp. 1-21. http://dx.doi.org/10.4018/jkm.2011040101.
Talisayon, S.D. (2009) Monitoring and Evaluation in Knowledge Management for Development, IKM Working Paper, 3.
Vidović, M. (2010) ‘The link between the quality of knowledge management and financial performance-The case of Croatia, Working Paper Series 10-03, University of ZagrebCroatia, pp. 1-15.
Wetherbe, C.J. (1991) ‘Information systems management issues for the 1990s’, MIS Quarterly, 15:4, pp. 475-500. http://dx.doi.org/10.2307/249452.
| Periodicity | Biannually |
| Issue-1 | May |
| Issue-2 | November |
| ISSN Print | 2321-2217 |
| ISSN Online | 2321-2225 |
| RNI No. | CHAENG/2013/50088 |
Publisher's policy of the journal at Sherpa UK for the submitted, accepted, and published articles. Click OAPolicy
Plan-S ComplianceTo check compliance, one has to use the Journal Check Tool (JCT). This tool provided by cOAlition S (European funders) for the researchers (fundee) to check the compliance with the journal.
Recommend journal to your libraryYou can recommend the journal being a researcher or faculty member to your library. We will post a copy of the Journal to your library on your behalf at free of cost.
Click here: Recommend Journal
The authors are encouraged to submit the author’s copy (preprint) to appropriate preprint archives e.g. https://arxiv.org and/or on https://indiarxiv.org or institutional repositories (e.g., D Space) before paper acceptance by the editor of Journal. After publications of the paper author(s) should mention the citation information, title and abstract along with DOI number of the publication carefully on the required page of the depository(ies).
Contact: Phone: +91-172-2741000, +91-172-4691800
Email : editor.tmg@chitkara.edu.in;
This work is licensed under a Creative Commons Attribution 4.0 International License.
View Legal Code of the above-mentioned license, https://creativecommons.org/licenses/by/4.0/legalcode
View Licence Deed here https://creativecommons.org/licenses/by/4.0/
Journal of Technology Management for Growing Economies by Chitkara University Publications is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at https://tmg.chitkara.edu.in/
Chandigarh-Patiala National Highway, Punjab 140 401
Chandigarh Information Center SCO 160-161, Sector 9-C, Chandigarh 160 009
