Measurement of Integration between NPD and Marketing Employees: Case of a Software Product Development Company

Published:

Authors

  • Mary MathewIndian Institute of Science, Bangalore
  • Manasi JoglekarFractal Analytics, Mumbai
  • Pradeep DesaiTata Consultancy Services, Bangalore
Keywords
Marketing and NPD Integration, measurement of integration in Software product development

Abstract

The relationship between marketing and new product development (NPD) is of great significance. It has been widely accepted that it also affects the success of the project or product to a large extent. But yet, this integration is not an easy task and presents lots of challenges to an organization. One of the major barriers is considered to be differences in the perceptions of marketing and NPD employees about each others’ tasks and the way they are supposed to cooperate. The study described in this paper is aimed at diagnosing these differences for a particular software products organization. The study has tried to capture these differences for integration behaviors between marketing and new product development (NPD) employees engaged in software product development. The study revealed that there was a significant difference between perception of marketing and new product development (NPD) employees over the current level of information flow from marketing to NPD as well the improvement required in the same. The priorities of marketing and NPD employees for improvement also seem to be quite different which is a serious concern as it can lead to lack of concerted effort in a particular direction. The paper describes these findings on the integration behaviours between marketing and NPD employees.

References

Gupta, A.K., Raj, S.P. and Wilemon, D. (1986) ‘A model for studying R&D-marketing interface in the product innovation process’, Journal of Marketing, 50:1, 7-17.

Gupta, A.K. (1984) Study of R&D/marketing interface and innovation in High technology firms, PhD Dissertation, Syracuse University.

Griffin, A. and Hauser, J.R. (1996) ‘Integrating R&D and Marketing: A Review and Analysis of the Literature’, Journal of Product Innovation Management, 13:3, 191-215.

Lapierre, J. and Henault, B. (1996) ‘Bidirectional Information Transfer: An Imperative for Network and Marketing Integration in a Canadian Telecommunications Firm’, Journal of Product Innovation Management, 13:2, 152-166.

Leenders, M. and Wierenga, B. (2002) ‘The effectiveness of different mechanisms for integrating marketing and R&D’, Journal of Product Innovation Management, 19:4, 305-317.

Massey, G. and Kyriazis, E. (2007) ‘Interpersonal trust between marketing and R&D during new product development projects’, European Journal of Marketing, 41: 9/10, 1117-1145.

Moenaert, R.K., Souder, W.E., Meyer, A. and Deschoolmeester, D. (1994) ‘R&D-Marketing Integration Mechanisms, Communication Flows, and Innovation Success’, Journal of Product Innovation Management, 11:1, 31-45.

Olson, E.M., Walker, O.C., Ruekert, R.W. and Bonner, J.M. (2001) ‘Patterns of cooperation during new product development among marketing, operations and R&D: Implications for project performance’, Journal of Product Innovation Management, 18:4, 258-271.

Souder, W.E. and Chakrabarti, A.K. (1978) ‘The R&D/marketing interface: Results from an empirical study of innovation projects’, IEEE Transaction on Engineering Management, 25:4, 88-93.

Li, Tiger (1999) ‘The impact of the marketing-R&D interface on new product export performance’, Journal of International Marketing, 7:1, 10-33.

How to Cite

Mary Mathew, Manasi Joglekar, Pradeep Desai. Measurement of Integration between NPD and Marketing Employees: Case of a Software Product Development Company. J.Technol. Manag. Grow. Econ.. 2023, 01, 87-103
Measurement of Integration between NPD and Marketing Employees: Case of a Software Product Development Company

Current Issue

PeriodicityBiannually
Issue-1May
Issue-2November
ISSN Print2321-2217
ISSN Online2321-2225
RNI No.CHAENG/2013/50088
OA Policy

Publisher's policy of the journal at Sherpa UK for the submitted, accepted, and published articles. Click OAPolicy

Plan-S Compliance

To check compliance, one has to use the Journal Check Tool (JCT). This tool provided by cOAlition S (European funders) for the researchers (fundee) to check the compliance with the journal.

Recommend journal to your library

You can recommend the journal being a researcher or faculty member to your library. We will post a copy of the Journal to your library on your behalf at free of cost.
Click here: Recommend Journal

Preprint Arxiv Submission

The authors are encouraged to submit the author’s copy (preprint) to appropriate preprint archives e.g. https://arxiv.org and/or on https://indiarxiv.org or institutional repositories (e.g., D Space) before paper acceptance by the editor of Journal. After publications of the paper author(s) should mention the citation information, title and abstract along with DOI number of the publication carefully on the required page of the depository(ies).

Contact: Phone: +91-172-2741000, +91-172-4691800

Email : editor.tmg@chitkara.edu.in;

Abstract and Indexing

Information

This work is licensed under a Creative Commons Attribution 4.0 International License.

Articles in Journal of Technology Management for Growing Economies(J.Technol. Manag. Grow. Econ.) by Chitkara University Publications are Open Access articles that are published with licensed under a Creative Commons Attribution- CC-BY 4.0 International License. Based on a work at https://tmg.chitkara.edu.in/. This license permits one to use, remix, tweak and reproduction in any medium, even commercially provided one give credit for the original creation.

View Legal Code of the above-mentioned license, https://creativecommons.org/licenses/by/4.0/legalcode

View Licence Deed here https://creativecommons.org/licenses/by/4.0/

Creative Commons License

Journal of Technology Management for Growing Economies by Chitkara University Publications is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at https://tmg.chitkara.edu.in/

Members