Performance Appraisal in the Era of New Normal
Authors
Nitika Kaushik, Poonam Arora
Keywords
Covid 19, Social distancing, Remote working, Performance appraisal
Abstract
Performance Appraisal is the process of assessing the accomplishments of workforce & to acknowledge their capabilities for facilitating development. Performance evaluation is one of the areas in Human resource management which is considerably affected by the spread of pandemic severe acute respiratory syndrome corona virus 2. This virus outbreak posed new challenges for the companies across the globe. As a result in order to tackle this uncertainty various organizations have taken measures to cut down the expenses like deferment in the appraisal cycle or for muted salary increments. Thus one of the objectives of this paper is to study the impact of Covid -19 on performance appraisal of employees. Further this pandemic is equally challenging for the managers also. As social distancing and working remotely have become a new normal, employees work remotely from each other and from managers, and this will be more common in the future. Managers are now searching for new ways to ‘do visibility’ without always being physically present. It has also become the vital demand of the situation as managers must be aware of the circumstances in which employees are working in. Therefore another objective of this paper is to suggest an approach to manage the performance evaluations of remote working employees. It is recommended that managers should adopt the choice based approach for performance evaluation instead of control based approach. The review is formed on articles and reports from various internet sources and journals. Further some ways of managing the performance assessment of remotely working employees and scope for the future are also discussed.
References
- Balani, A. (2020). Covid-19: What About The Appraisals? Retrieved from: http://bwpeople.businessworld.in/article/Covid-19-What-About-The-Appraisals-/31-03-2020-187762/. (Accessed: April 2020)
- Cascio, W.F. (2000). Managing a virtual workplace”, Academy of Management Perspectives. 14(3), 81-90.
- CBDT to link field officers appraisals. Postings with Vivad se Vishwas. Retrieved from: https://www.busi-ness-standard.com/article/pti-stories/cbdt-to-link-field-officers-annual-appraisals-postings-with-vivad-se-vishwas-mop-ups-120030100518_1.html (Accessed: April 2020)
- Chatterjee, S. (2020). The Impact of Covid-19 on Performance Appraisals. Retrieved from: https://blog.darwinbox.com/performance-management/impact-of-covid-19-on-performance-appraisals (Accessed: April 2020).
- Clark, T. (2020). 8 Ways to Manage Your Team While Social Distancing. Retrieved from: https://hbr.org/2020/03/8-ways-to-manage-your-team-while-social-distancing (Accessed: April 2020).
- Covid-19 effect: Reliance Industries to cut pay, defer bonuses for hydrocarbon biz staff. Retrieved from: https://www.msn.com/en-in/money/topstories/covid-19-effect-reliance-industries-to-cut-pay-defer-bonuses-for-hydrocarbon-biz-staff/ar-BB13rJcB?ocid=spartandhp (Accessed: April 2020)
- Craven, M., Mysore, M. & Wilson, M. (2020). New insights on consumer sentiment and the return to work. Retrieved from: https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business (Accessed: April 2020)
- Gill, P. (2020). Here’s what you can expect from TCS, Infos¬ys. Wipro and peers this quarter. Retrieved from: https://www.businessinsider.in/business/corporates/news/heres-what-you-can-expect-from-tcs-infosys-wipro-and-peers-this-quarter/articleshow/75151878.cms (Accessed: April 2020)
- Guy, M.E. (2020). To Catch the Sparrow that has Flown. Journal of Public Affairs Education, 1-12.
- Hemida, M.G., Abduallah, M. (2020). The SARS-CoV-2 outbreak from a one health perspective. One Health, 100127.
- How will Covid – 19 Affect Performance Management Practices. Retrieved from: https://possibleworks.com/how-will-covid-19-affect-performance-management-practices/(Accessed: April 2020)
- Lockdown Impact: Reliance Industries Announces 10-50% Pay Cut, Mukesh Ambani to Forego Entire Salary. Retrieved from: https://www.msn.com/en-in/money/topstories/lockdown-impact-reliance-industries-announces-10-50percent-pay-cut-mukesh-ambani-to-forego-entire-salary/ar-BB13qqEJ?ocid=spartandhp (Accessed: April 2020)
- Mayer, K. (2020). HRE’s number of the day: employee flexibility. Retrieved from: https://hrexecutive.com/hres-number-of-the-day-employee-flexibility/(Ac¬cessed: April 2020)
- McIlvaine, A. (2020). Performance management in the time of coronavirus. Retrieved from: https://hrexecutive.com/performance-management-in-the-time-of-coronavirus/ (Accessed: April 2020)
- Outmaneuver uncertainty: Navigating the human and business impact of Covid-19. Retrieved from: https://www.accenture.com/in-en/about/company/coronavirus-business-economic-impact (Accessed: April 2020)
- Performance Appraisal. Retrieved from: https://www.managementstudyguide.com/performance-appraisal.htm (Accessed: April 2020)
- Peshawaria, R. (2020). Performance management in the age of social distancing. Retrieved from: https://www.forbes.com/sites/rajeevpeshawaria/2020/04/04/ performance-management-in-the-age-of-social-distancing/amp/ (Accessed: April 2020).
- Upadhyay, J. (2020). Big-4 firms defer promotions, appraisals, bonuses and salaries amid virus crisis. Retrieved from: https://www.livemint.com/companies/news/big-4-firms-defer-promotions-appraisals-bonuses-and-salaries-amid-virus-crisis-11585505169035.html (Accessed: April 2020).
- Verbeemen, E., D’ Amico, S. (2020). Why remote working will be the new normal, even after Covid-19. Retrieved from: https://www.ey.com/en_be/covid-19/why-remote-working-will-be-the-new-normal-even-after-covid-19 (Accessed: April 2020)
- Wilken, H., Managing performance evaluations during a pandemic. Retrieved from: https://www.culture-amp.com/blog/managing-performance-evaluations-during-a-pandemic/ (Accessed: April 2020).
How to Cite
Nitika Kaushik, Poonam Arora. Performance Appraisal in the Era of New Normal.
J.Technol. Manag. Grow. Econ.. 2020, 11, 11-15