SETIAWAN; PURBA, H. H. . A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA). Journal of Technology Management for Growing Economies, [S. l.], v. 12, n. 1, p. 1–12, 2021. DOI: 10.15415/jtmge.2021.121001. Disponível em: https://tmg.chitkara.edu.in/index.php/tmge/article/view/178. Acesso em: 21 sep. 2021.