Journal of Technology Management for Growing Economies is an Official Publication of Chitkara University.
ISSN No. Print : 0976-545X ISSN No. Online : 2456-3226
Registration No. : CHAENG/2013/51235
Periodicity : Bi-Annually
Print. : 2010 Present Online : 2010 Present
Website : www.tmg.chitkara.edu.in
Volume 12, Number 1 Apr-2021
COPE MemberView Issue No Article Processing Charges (NO APCs) HIGHLIGHTED ARTICLE Open Access A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA) Setiawan and Humiras Hardi Purba Abstract
Many organizations measure and assess organizational performance as a strategy to improve competitiveness globally, the Malcolm Baldrige National Quality Award (MBNQA) is a prestigious award regarding quality management created in the USA. This paper reviews 50 journals on MBNQA from various countries and found that about 48% of researchers use the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) approach to measure organizational performance. We also compare MBNQA with other quality awards such as the European Foundation for Quality Management (EFQM) and the Deming Prize to illustrate what criteria we can use in improving Business Excellent Models (BEM). In the future, we will combine this TQM with the development of the Industrial 4.0 era to get a new model for assessing organizational.
In this Issue Open Access Impact of Environmental Performance on Financial Performance: Empirical Evidence from Indian Banking Sector Parul Munjal and P. Malarvizhi Open Access Real-Time Face Mask Detection using Deep Learning Pranad Munjal
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Other Journals of Chitkara University Publications
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